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Appendix is for non-urgent medical concerns only. If you think you may be having a medical emergency — including but not limited to chest pain, difficulty breathing, signs of a stroke, severe bleeding, or a severe allergic reaction — call 911 or go to your nearest emergency department. Do not wait for a response from Appendix.

Appendix is not for mental health crises. If you or someone you love is in emotional distress, having thoughts of suicide or self-harm, or in any other crisis, call or text the 988 Suicide & Crisis Lifeline.

Appendix is not a triage or diagnostic tool and should not be used as one. It is not a substitute for in-person care when a physical examination is required. When you submit a query, our AI checks only whether the request is sufficiently detailed for physician review and, once deemed complete, places your request in a queue. Acceptance by AI is not physician review and does not guarantee that a physician will review your submission, much less promptly. Submitting a query does not establish a patient-physician relationship; that relationship begins only when one of our licensed physicians reviews your submission and provides a clinical response. AI assists with documentation only. All clinical decisions are made by our board-certified physicians.

By accessing medical services through the Appendix platform, you are responsible for the content of any submission made on your behalf — including submissions made by an AI agent acting under your direction. Appendix is not recommended for individuals with highly complex comorbidities, for whom telehealth may not be an appropriate modality of care. Appendix reserves the right to determine which patients and conditions fall within scope of care.

By accessing our site or our services — including the API, agent skills, and Model Context Protocol (MCP) server — you agree to our Terms of Service (https://appendix.com/terms-of-service) and Privacy Policy (https://appendix.com/privacy-policy).