These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Appendix, Inc. ("Appendix", "we", "us", or "our") concerning your access to and use of our website and any informational content we provide (collectively, the "Website"). Separate terms will govern any medical services provided through our affiliated medical practice.
By accessing or using our Website, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Website.
You must be at least 18 years of age to use our Website. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Appendix is developing a concierge medical practice focused on preventive health, wellness, and longevity medicine. This Website provides information about our planned services and allows interested individuals to express interest in future enrollment.
This Website is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use this Website for urgent or emergency medical needs.
This Website is for informational and educational purposes only. No content on this Website constitutes medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.
Use of this Website does not create a patient-physician relationship. A patient-physician relationship is established only through formal enrollment with our affiliated medical practice, which requires execution of a separate patient agreement. Visiting this Website, submitting inquiries, joining a waitlist, booking a consultation, or any other interaction through this Website does not create a patient-physician relationship.
Our affiliated medical practice will operate on a membership basis. If you choose to enroll as a patient, specific membership terms—including services provided, fees, and payment schedules—will be outlined in a separate membership agreement at the time of enrollment.
You agree to pay all fees associated with your membership according to the payment terms provided. Fees are non-refundable except as required by law or as specifically stated in your membership agreement.
We reserve the right to modify our fees with reasonable advance notice. Continued use of our medical services after such changes constitutes acceptance of the new fees.
Either party may terminate membership according to the terms specified in your membership agreement. You remain responsible for all fees incurred prior to the effective date of cancellation.
You agree to:
All content on our Website, including but not limited to text, graphics, logos, images, software, and design, is the property of Appendix or our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our Website without our express written permission.
"Appendix" and associated logos are trademarks of Appendix, Inc. You may not use our trademarks without our prior written consent.
Your use of our Website is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Website, you consent to our collection and use of information as described in the Privacy Policy.
OUR WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our Website will be uninterrupted, secure, or error-free, or that any defects will be corrected. We make no warranties about the accuracy, reliability, or completeness of any content provided through our Website.
TO THE FULLEST EXTENT PERMITTED BY LAW, APPENDIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID TO APPENDIX IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Appendix and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally before pursuing any formal legal action.
These Terms shall be governed by and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or our Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as otherwise provided in any separate agreement you may enter into with us.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Our Website may contain links to third-party websites or services that are not owned or controlled by Appendix. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We may use third-party service providers to facilitate our Website. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our Website and updating the "Last Updated" date. Your continued use of our Website after such modifications constitutes acceptance of the updated Terms.
If you do not agree to the modified Terms, you must discontinue your use of our Website.
We reserve the right to suspend or terminate your access to our Website at any time, with or without notice, for any reason, including but not limited to violation of these Terms.
Upon termination, your right to use our Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Appendix regarding your use of this Website. Any future medical services will be governed by separate agreements entered into at the time of enrollment.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, or government regulations.
If you have any questions about these Terms, please contact us at:
ACKNOWLEDGMENT: BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.